Privacy Policy – TotalClean At TotalClean, we are committed to maintaining the trust and confidence of our clients and visitors to our website. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our services online. 1. Information We Collect When you visit or use the TotalClean website, we may collect the following types of information: Personal Details: Your name, phone number, email address Service Details: Your address, type of cleaning services requested, preferred dates and times Communication Records: Messages, inquiries, and service feedback Technical Data: IP address, browser type, device information, and website usage behavior 2. Why We Collect Your Data We collect and use your data for the following purposes: To schedule and deliver cleaning services To respond to your requests or inquiries To improve our services and website functionality To communicate service updates and promotions (with your permission) To comply with legal obligations or resolve disputes 3. Data Security We take your privacy seriously. TotalClean uses appropriate technical and organizational safeguards to protect your personal data from unauthorized access, disclosure, or misuse. Access to your data is restricted to authorized team members only. 4. Sharing Your Information TotalClean does not sell, rent, or trade your personal information. Data may only be shared with trusted partners involved in delivering our services (e.g., payment processors), and only when necessary. 5. Cookies and Website Analytics Our website uses cookies to improve functionality and gather usage statistics. Cookies help us enhance your experience and tailor content to your preferences. You may disable cookies through your browser settings at any time. 6. Your Rights You have the right to: Access your personal data Request corrections or deletion Withdraw consent where applicable Object to certain processing activities Lodge a complaint with a data protection authority To exercise these rights, please contact us directly. 7. Policy Updates This Privacy Policy may be revised to reflect changes in laws or services. The latest version will always be available on our website. Continued use of our site after changes implies acceptance of the updated policy. At TotalClean, we value transparency and strive to provide high-quality services with full respect for your privacy.