Cookie Policy – TotalClean Effective Date: May 20, 2025 At TotalClean, we believe in transparency and clarity when it comes to your online privacy. This Cookie Policy explains how we use cookies and similar technologies on our website to enhance your browsing experience, improve our services, and ensure smooth interaction with our platform. 1. What Are Cookies? Cookies are small data files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences, understand how visitors interact with the site, and sometimes deliver personalized content or advertisements. 2. Why We Use Cookies We use cookies on the TotalClean website to: Enable core functionality (such as booking appointments or remembering your login session). Improve usability by remembering your preferences and past activity. Analyze website traffic to understand which parts of our site are most useful and which need improvement. Offer personalized content including promotions or service suggestions relevant to your needs. 3. Types of Cookies We Use Strictly Necessary Cookies Essential for the operation of our site. These include login, form submission, and security-related features. Functional Cookies Allow us to remember your settings, like your selected cleaning service type or preferred time slot. Performance Cookies Collect anonymous data on how users interact with our website, which helps us optimize performance and troubleshoot issues. Marketing Cookies Used to deliver relevant advertisements and promotions based on your interests and behavior. 4. Third-Party Cookies In addition to our own cookies, we may use third-party cookies from tools like Google Analytics, Meta Pixel, or online advertising partners. These help us measure performance and reach the right audience with the right message. Each third-party provider may have its own cookie and privacy policies which govern how your data is handled. 5. Your Control Over Cookies You can manage or disable cookies through: Browser settings – Most browsers allow you to block or delete cookies from your device. On-site cookie controls – If available, you can customize your cookie preferences when visiting our site. Third-party opt-outs – You may opt out of targeted advertising by visiting relevant third-party opt-out pages. Keep in mind that some features of the website may not function properly if cookies are disabled. 6. Changes to This Policy We may occasionally update this Cookie Policy to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date.